01
Information We Collect
To run a great trip, we need to know a few things. We collect only what is necessary:
- Booking essentials — your name, passport details, contact information, and travel preferences. These are used solely to arrange your hotels, transport, guides, tickets and restaurant reservations.
- Payment confirmations — transaction records from Stripe, bank transfer, Alipay or WeChat Pay. We receive confirmation that payment arrived; we never receive or store your card numbers.
- Communications — emails and WhatsApp messages you send us, kept for service quality and contract records.
02
How We Use Your Information
Your information is used for one purpose: delivering your journey.
- Booking hotels, transport, guides, entrance tickets and dining on your itinerary
- Preparing your formal Tour Contract and official receipts, as required by Chinese tourism law
- Communicating with you before and during your trip
We do not sell, rent or trade your personal data. Not to advertisers, not to data brokers, not to anyone.
03
What We Never Store
- Your full card details. Card payments are processed by PCI‑DSS compliant gateways (Stripe); bank and wallet payments go directly between accounts. Card numbers never touch our systems.
- Anything beyond the trip. When your journey ends, your data rests — it is not recycled into marketing profiles.
04
Data Security
- All pages of this website are served over TLS 1.3 encryption.
- Payments go exclusively through our corporate business accounts — never personal accounts.
- Cross‑border RMB and foreign currency settlements are fully compliant with SAFE (State Administration of Foreign Exchange) regulations.
- Access to booking records is limited to the team members who operate your trip.
05
Cookies
This website uses only functional cookies required for the site to work properly (navigation and preferences). We do not run advertising trackers, and we do not build behavioural profiles of our visitors.
06
Your Rights
You may ask us for a copy of the personal data we hold about you, request corrections, or request deletion once your trip is complete (beyond what we must retain for tax and accounting purposes).
Write to us and we will respond within 7 business days.